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Orbi App change 2FA email address.
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Orbi App change 2FA email address.
Hello everybody,
I have the Orbi app installed on my iphone and when I logged in this morning using my icloud email, I noticed that for 2 factor authentication, it was giving me the option for my phone number or my gmail. I would rather use my icloud email to get the 2FA code. How can i change that? I logged to mynetgear account and when i go to profile > login settings on my computer, I don't see 2FA settings like others do. I do see those settings on the Orbi app.
Also, how do i remove an old iphone for device authentication as well?
I have seen other posts about this and they mention @FURRYe38 so i kindly request this persons assitance.
Thank You
Manuel
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Re: Orbi App change 2FA email address.
It seems that my email was changed somehow and i now get the codes on my icloud.com email by my phone number is not working. I select sms message but then it does not let me progress when i click the continue button.
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Re: Orbi App change 2FA email address.
Hello afguy74,
I recommend using the following link to open a support case regarding the Orbi app: https://www.netgear.com/support/contact.aspx. To open a support case, please follow the steps below.
1. Select "Get help on my NETGEAR product"
2. Select your country
3. Select "I have a NETGEAR product without a serial number"
4. In the dropdown menu, please select "Orbi App" as the product
Regards,
Christian
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