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Forum Discussion
Solved
Orbi App completely not working
Yesterday my app all of a sudden couldnt locate my RB50 router but could locate the 2 satellites. Got the grey light for router and green for satellites. I could also see all of my devices and intern...
FYI for Apple device users;
Others have reported doing a factory reset and setup from scratch with a wired PC and web browser first on the RBR, once it's setup, try accessing with the Orbi app.
Rmalibu wrote:
Orbi app not connecting to router but Wi-Fi working
Does anyone know if netgear aware of this problem and working on a fix?
Has been mentioned here:
These are Apple features. Not NG features.
Also be aware:
mellio wrote:
Aaaaaand I just found the solution. Please share with whoever needs it.
The problem was Apple's (new-ish) "private WiFi" setting. Mine was on. I turned it off, went through the Orbi setup for the 800th time, and it's working perfectly.
You turn it off by choosing your WifFi network .... clicking on the "i" (information) button ... and toggling off private WiFi.
Hopefully a future Netgear/Orbi update will fix it.
FURRYe38 wrote:
Has been mentioned here:
Great. That's the linl to remember.
These are Apple features. Not NG features.
That does not mean that Netgear cannot write apps that deal with the issue. Lots of things are outside of Netgear's domain, but it has to find ways of making its stuff work with them.
That's what the whole IFTTT and Alexa caper is all about.
The world moves on and Netgear has to adapt.