Orbi App on IOS Crashing

[Timmy8151]

For the last couple of weeks anytime I've tried opening the Orbi App (Version 2.4.12.5 on IOS) after getting through the login page, I get a couple of spinning cirlces over the login tab then the app crashes.  Anyone else have this issue?

[FURRYe38]

No. 

I recommend you post about this over in the Orbi App forum:https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

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@Timmy8151 wrote:

For the last couple of weeks anytime I've tried opening the Orbi App (Version 2.4.12.5 on IOS) after getting through the login page, I get a couple of spinning cirlces over the login tab then the app crashes.  Anyone else have this issue?

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[HolisticDev]

Yes, same here. Just starting to look for the solution.

[HolisticDev]

Deleted the app and reinstalled. Skipped Face ID for now and it’s working ok.

[Christian_R]

@HolisticDev - Thanks for posting and getting back with what worked out for you. 

@Timmy8151 - May you try what HolisticDev mentioned and let us know if your issue persists. 

Thanks,

Christian