Orbi WiFi 7 RBE973
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Re: Orbi App on IOS Crashing

Timmy8151
Follower

Orbi App on IOS Crashing

For the last couple of weeks anytime I've tried opening the Orbi App (Version 2.4.12.5 on IOS) after getting through the login page, I get a couple of spinning cirlces over the login tab then the app crashes.  Anyone else have this issue?

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 5
FURRYe38
Guru

Re: Orbi App on IOS Crashing

No. 

 

I recommend you post about this over in the Orbi App forum:https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app


@Timmy8151 wrote:

For the last couple of weeks anytime I've tried opening the Orbi App (Version 2.4.12.5 on IOS) after getting through the login page, I get a couple of spinning cirlces over the login tab then the app crashes.  Anyone else have this issue?


 

Message 2 of 5
HolisticDev
Initiate

Re: Orbi App on IOS Crashing

Yes, same here. Just starting to look for the solution.
Message 3 of 5
HolisticDev
Initiate

Re: Orbi App on IOS Crashing

Deleted the app and reinstalled. Skipped Face ID for now and it’s working ok.
Message 4 of 5
Christian_R
NETGEAR Employee Retired

Re: Orbi App on IOS Crashing

@HolisticDev - Thanks for posting and getting back with what worked out for you. 

 

@Timmy8151 - May you try what HolisticDev mentioned and let us know if your issue persists. 

 

Thanks,

Christian 

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