Orbi WiFi 7 RBE973
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Orbi Netgear IOS app shows no devices even though 50 devices are connected

RWBramel
Tutor

Orbi Netgear IOS app shows no devices even though 50 devices are connected

Something is wrong with the iOS software. All hardware (51 items) appear to be operating ok. I momentarily unplugged one satellite then launched the iOS app to see if it had reconnected. The app showed the router and two satellites but said no devices were found (clearly wrong). Speed check runs but displays no value and says the speed (usually 200mb/s) is moderate (wrong). I tossed the app ( slid the app image up) and relaunched-- no change. 

 

The app version is 2.5.1.8

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RWBramel
Tutor

Re: Orbi Netgear IOS app shows no devices even though 50 devices are connected

BTW previous discussion late last year mentioned the same problem with much earlier version. The solution was to wait for next revision. Current sw is a few revisions later without a fix

 

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Jamesepesce
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Re: Orbi Netgear IOS app shows no devices even though 50 devices are connected

Any resolution?
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 3 of 4
RWBramel
Tutor

Re: Orbi Netgear IOS app shows no devices even though 50 devices are connected

Not sure. I did a number of things such as reinstalling the software and rebooting, then, amazingly, the iOS software on my ipad began to work properly. The next day I repeated with my iphone and it didn't work. I tried again with the ipad and even though I'd changed nothing, suddenly the ipad did not work (showed zero devices). In about an hour i tried again, and then both the ipad and iphone software worked correctly. Just now, as I write this, my iphone shows again shows devices, so maybe?

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