Orbi WiFi 7 RBE973
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Re: Orbi RB 50 Netgear Armor and Bitdefender app subscription

svijayrao
Initiate

Orbi RB 50 Netgear Armor and Bitdefender app subscription

My Armor subscription expired and i paid $69 for yearly subscription. Subscription shows active on the website. However my Netgear Orbi App on iphone shows it is expired.

 

How do i fix the wrong status on my Orbi App ?

Thx

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 4

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DexterJB
NETGEAR Moderator

Re: Orbi RB 50 Netgear Armor and Bitdefender app subscription

Hi @svijayrao, welcome to the community! Other users who have experienced the issue have reported that they contacted Bitdefender support and they were able to get it resolved. You can reach their support channels using the link below.

 

https://www.bitdefender.com/consumer/support/

 

Dexter

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Message 2 of 4

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DexterJB
NETGEAR Moderator

Re: Orbi RB 50 Netgear Armor and Bitdefender app subscription

Hi @svijayrao, welcome to the community! Other users who have experienced the issue have reported that they contacted Bitdefender support and they were able to get it resolved. You can reach their support channels using the link below.

 

https://www.bitdefender.com/consumer/support/

 

Dexter

Message 2 of 4
svijayrao
Initiate

Re: Orbi RB 50 Netgear Armor and Bitdefender app subscription

Hi Dexter,

 

Bitdefender were able to fix my issue.

Thanks

 

Regards

Vijay

Message 3 of 4
wolfereeno
Apprentice

Re: Orbi RB 50 Netgear Armor and Bitdefender app subscription

Where did you even order Bitdefender for $69?   I can't figure that part out!   

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