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Orbi RBK 50 router not found

EastSideGuy
Follower

Orbi RBK 50 router not found

Installed the Orbi App to walk me through setup. Connected router to modem and plugged it in. Went to iPhone settings and connected to Orbi network. But when I went back to Orbi app to complete setup it says “Router not found”. Tried several times to reconnect, unplug router etc but no luck. Any thoughts?
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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Blanca_O
NETGEAR Moderator

Re: Orbi RBK 50 router not found

Hi @EastSideGuy

 

Welcome to NETGEAR Community! 

 

I suggest this KB link below as reference to resolve this issue:

 

https://kb.netgear.com/000058831/Why-can-t-my-Nighthawk-Orbi-App-detect-my-Nighthawk-Orbi-device

 

Regards, 
Blanca 
Community Team
 

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FURRYe38
Guru

Re: Orbi RBK 50 router not found

Please post in this forum for the Orbi app:

https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

 

Good Luck. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX80 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 2 of 3
Blanca_O
NETGEAR Moderator

Re: Orbi RBK 50 router not found

Hi @EastSideGuy

 

Welcome to NETGEAR Community! 

 

I suggest this KB link below as reference to resolve this issue:

 

https://kb.netgear.com/000058831/Why-can-t-my-Nighthawk-Orbi-App-detect-my-Nighthawk-Orbi-device

 

Regards, 
Blanca 
Community Team
 

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