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Orbi (RBK852) Pause Not Working
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Orbi (RBK852) Pause Not Working
I can't get the pause feature to work at all. when I toggle the setting on the app for a device, it does nothing. I have waited hours, rebooted, toggled wifi, etc, all to no avail...
ideas?
firmware 3.2.15.25
ios app version: 2.5.4.0
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Re: Orbi (RBK852) Pause Not Working
Hi jhermsmeyer,
May you update to the latest firmware version below and reinstall the Orbi app. Please let me know how it turns out.
https://kb.netgear.com/000062077/RBR850-RBS850-Firmware-Version-3-2-15-32-Hot-Fix
Christian
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Re: Orbi (RBK852) Pause Not Working
I updated the satelite and router firmware versions manually to version: v3.2.15.32_1.3.25
I also deleted and reinstalled the orbi app on my iphone.
I did not lose any functionality (everything that worked before still works) and things are stable so far, but the pause feature still does not work from the orbi app.
I also tried blocking access using the access control feature on the routers webpage (via laptop).
that also seems to have no effect...
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Re: Orbi (RBK852) Pause Not Working
Hi jhermsmeyer,
Thanks for confirming. I'd like for our support team to reach out for further assistance. If you wish to be contacted, please provide me with your email, phone, and serial number in a private message.
Regards,
Christian
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