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Forum Discussion
Cabinew
Sep 30, 2020Guide
Orbi RBR750 Speed Test connection failed
I have the Orbi model number RBR750 (number on the bottom of device), but the box says AX4200 RBK753S. It is the WiFi 6 robust Smart Home Tri-Band Mesh WiFi 6 system from Costco. I could not find it i...
Christian_R
Oct 02, 2020NETGEAR Employee Retired
Hello Orbi Users,
For those still experiencing issues, please send me a private message with your email address and phone number. I'd like for our support team to reach out for further investigation.
Christian
MrsHudson
Nov 15, 2020Initiate
We had just updated our internet speed along with our Orbi system a few days. I had ran the speed test on my phone through the app earlier today without any issues, a few hours later went to test the speeds again and now get a connection failed response. We rebooted the whole system Router and all Modems. I refuse to reinstall my system after having to go around me house and relink all my wifi outets, garage system, TVs and such back into the orbi even though it should have relinked everything once I renamed and gave the same password as the last orbi system. Nothing relinked like it was supposed to.
Nothin changed in the last hours when first testing speed and later testing speed.
- capitureNov 15, 2020GuideSame issue - months and no response or support from awful NETGEAR staff. Zero care for customer.
NEVER again will I buy NETGEAR products.
NEVER!