Orbi RBR850 not connecting in app

[DAC1970]

How do I get the fix for this issue? It’s been weeks that I am unable to get the app to connect to router.

Thanks!

[plemans]

If you're in the forum for the orbi AX, you'll notice a warning at the top of the page with an issue with the app

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/bd-p/en-home-orbi-ax

some are waiting on the fix. Others have tried a factory reset and installing with the browser to fix. Kind of up to you which route you want to go.