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Orbi app keeps disconnecting/reconnecting
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2020-10-21
06:41 AM
2020-10-21
06:41 AM
Orbi app keeps disconnecting/reconnecting
I just purchased the RBK50 and have noticed the Android app keeps disconnecting/reconnecting when in use. Is this normal? Is it happening because its switching between the router and satellite?
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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2020-10-23
11:43 AM
2020-10-23
11:43 AM
Re: Orbi app keeps disconnecting/reconnecting
Hello shobuddy,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
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