NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi app not connecting to the router with ios 14 upgrade (RBR750)
Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product. My wifi6 system works well and I am able to access the internet. Just app is not connect...
Make sure you upgrade/download the latest Orbi app version from the App Store. Version 2.6.3.1 was released 1d ago and says (I just tried the app and it accessed my Orbi RBR850, I granted access to look for local devices when the iOS14 permission dialog prompted it upon first app launch - like many other apps):
iOS14 support. Please ensure that you grant "Local Network" access so that the app can communicate with your Orbi WiFi system.
Disconnect VPN from SEttings ->General --> VPN and then disconnect. It worked for me
Thank you SSTHANUNATHAN. This worked.
- It’s not working for me. I’m not using a VPN to deactivate.
I have rebooted my RBR50 device so many times, still not working.
I find this issue weird because the Orbi app on my iPhone 8, iPad Pro, and iPhone 7 all can connect to my local network EXCEPT on my iPhone XS which is my primary phone. I have also tried the following options without any success: resetting my iphone network settings; forgetting my wifi network and logging back on; deleting the Orbi app and downloading it again. I do not use a VPN, so nothing to turn off.
This is the most annoying issue I ever had with this Orbi router. I hope the Netgear technicians would put this issue a priority to fix.
