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Forum Discussion
Orbi app not connecting to the router with ios 14 upgrade (RBR750)
Hi, I just upgraded by iphone to ios14 and now my orbi app is not able to connect to the router or product. My wifi6 system works well and I am able to access the internet. Just app is not connect...
Sorry you also experienced this. The solution I found was posted from other users here. I had to do two things:
1. Delete the Nighthawk Netgear app from my iPhone so that only the Orbi Netgear app remains.
2. When the Orbi app asks you to TRUST your device, say "NO" to continue to facial recognition prompt. Say yes to use facial recognition.
Not sure what error, if any, you're getting, but the above is what worked for me.
None of my phones will connect to Orbi app. I am connected to my Orbi network and when it tried to discover the router it no longer finds it. I have tried deleting the Orbi app and reinstalling. I have two factor enabled and every time no luck. Even tried from my iPad and after activating my two iPhones I now get the message that I must remove a verification method. It tries to discover but never connects and asks to try again. Had connect anywhere enabled and removed it and that no longer works. It is completely useless to manage any devices at this point without being able to access the router. Next attempt will be a complete reset of the router if there are no other suggestions that work.
