So I currently have an Orbi RBR50 with 3 satelites (am trying to add a wired 4th but that's another pain post) and the app is terrible. Half the time it cannot connect, despite being on the same network. I can connect if I use the 'connect remotely option' .
I have attached a screen shot of the error message. The top right shows the 4 wifi bars (there should be those as this was taken within 6ft of the Orbi router.) I need to connect to the network as I want to add the 4th Satelite.
I wonder if anyone has any thoughts?
I have also tried to set it up as a new system but then it tells me that it was unable to connect to 'Orbi wifi' which I think is unsurprising as I have renamed it as 'Hong Kong' a network it connects to seamlessly every time, only the app doesn't seem to think so.
The only thing I have not done is a full factory reset but that would be monumental pain at the moment, so just wanted to see if anyone had any thoughts?
So I currently have an Orbi RBR50 with 3 satelites (am trying to add a wired 4th but that's another pain post) and the app is terrible. Half the time it cannot connect, despite being on the same network. I can connect if I use the 'connect remotely option' .
I have attached a screen shot of the error message. The top right shows the 4 wifi bars (there should be those as this was taken within 6ft of the Orbi router.) I need to connect to the network as I want to add the 4th Satelite.
I wonder if anyone has any thoughts?
I have also tried to set it up as a new system but then it tells me that it was unable to connect to 'Orbi wifi' which I think is unsurprising as I have renamed it as 'Hong Kong' a network it connects to seamlessly every time, only the app doesn't seem to think so.
The only thing I have not done is a full factory reset but that would be monumental pain at the moment, so just wanted to see if anyone had any thoughts?
Thanks,
N
Have you checked if your Orbi RBR50 is updated to the latest firmware version ? Maybe there's some weird bug and can be fixed that way.
