Orbi app not launching in my samsung galaxy S8

[SSROrbi]

I can not able to open the Orbi app when I click on the orbi icon in my phone(Samsung Galaxy s8+). When I click it trys to open and never opens. Only way I can access from my phone is go to Play store then search for Orbi and then click open then the app is opening.

I uninstalled and re installed and still doesn't work.

Here are the details.

[sipester]

Same issue here, I have a Samsung Galaxy S8 plus, and the app won't open.  Another person in the house has an S9, and it works just fine, so there is something wrong with the app for the S8plus.