Orbi device is offline, cant access from Orbi app, but internet is working

[Roasty]

hi guys, need some help!

my setup is as follows:

modem -> asus router -> network switches -> Orbi router (in AP/bridge mode) -> Orbi Satellite

latest firmware

latest android app

Orbi router is in AP/bridged mode, static ip assigned to it. 

asus router is on wireless network 1

wireless network 2 was made on the orbi router

internet is working fine on both networks

when i connect to wireless network 2, i can login to the Orbi using orbilogin.net. it shows the orbi router and its satellite, with good connection.

but when i try to look at wireless network 2 using my android app, it says my Orbi device is offline

i was previously able to access the device using my android app and it showed up everything fine until recently.

now i can no longer access it through the android app.

any ideas?

[plemans]

If the browser has everything showing as it should, i'd trust in the browser. I personally don't use the app much because of errors like this that crop up. You can still use your phone but just use the browser to access it. 

[Roasty]

Yes, I was contemplating just leaving it alone. Unfortunately the OCD in me is going completely crazy...

I only just got everything setup a day ago and everything was working perfectly and enjoying using the app, and looking at signal strength etc etc u know all the geeky stuff.

I don't know if i can let it rest.. Ha ha ha.. Sigh..

[plemans]

Well, you could try uninstalling the app and reinstalling. If everythings working and the browser is showing everything, it tends to be an app issue. Maybe the uninstall/reinstall will fix it. Mabye it's an app issue and the next update fixes it.