I recently updated firmware and Orbi no longer connects to wifi. I tried to login but Orbi app password won't connect - keep getting error messages - "wrong password". I tried deleting and adding app several times. Disconnected the orbis and rebooted wifi router several times. When I use the Orbi app "reset password" option - I get the "404 not found" page. Very frustrating!
Re: Orbi firmware updated and won't reconnect to wifi
Once I get to the Orbi admin login, I am not able to proceed. I have tried using the "forgot password?" option but it does not navigate to another means to reset password - I only get the "404 not found" error window. I did login in to my netgear account to try and connect using my Netgear user name and password. I am able to scan the QR code and go back through the setup until I get to the Orbi admin login page and am not able to get any further than that step.
Thanks for the assistance in addressing this issue!
Re: Orbi firmware updated and won't reconnect to wifi
Hello ESwift,
May you factory reset your router by holding down on the reset button for 15+ seconds. After doing so, you will need to go trough the setup assistant again and you may do so using the Orbi app.
