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Re: Orbi iOS App / Amazon Login
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After upgrading Orbi WiFi System App to 2.5.0.45, I can no longer use amazon login to register alexa for RBS40V to enable Alexa.
I already had one RBS40V configured prior to adding the a new one to expand my wifi footprint, and when I attempted to add the new RBS40V, I get error "Amazon login timeout, please try again."
However, I can see in my amazon accounts that Netgear Orbi is authorized, and in Alexa app, under devices, I can see that both my Orbi Voice satellites are added. Both devices in Alexa show that they are offline.
I have updated all firmware, on all devices.... No luck.
I removed the original RBS40V that was working in an attempt to reregister both devices, and now I cannot re-add that one. Oh My...
I did factory reset on all devices, removed devices from alexa and orbi app from amazon login, and started from scratch. Again, no luck.
Now I have two smart speakers that are not so smart. This all started after the Orbi App update to 2.5.0.45, and I cannot downgrade the iOS app to verify if this is a bug.
Thanks for any tips or advise.
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Hope this helps.
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Re: Orbi iOS App / Amazon Login
Hi ColC,
Thanks for reaching out. I'd like for our support team to reach out to you for further assistance. If you wish to be contacted, please send me a private message with your contact info.
Christian
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Re: Orbi iOS App / Amazon Login
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Hope this helps.
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Re: Orbi iOS App / Amazon Login
When you say you deleted the amazon app - do you mean the Alexia App?
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Re: Orbi iOS App / Amazon Login
I too am having the problem ... so frustrating. I did delete the Alexa App and still have the same issue unfortunately.
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Re: Orbi iOS App / Amazon Login
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Re: Orbi iOS App / Amazon Login
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ORBI Amazon Login Timeout
Brilliant! I have been working on this for 3.5 hrs (including online with tech sport). We tried everything. Including resyncing the router and satellite, deleting Orbi and Alexa apps, etc. Your solution worked in 5 minutes! THANK YOU!!!
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