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Forum Discussion
freakievinnie
Dec 22, 2019Star
Orbi iOS App not working after router upgrade to 2.5.1.8
This problem is making me desperate...... I have a iPhone X, the latest IOS Orbi app (2.4.12.5) and the latest IOS version (13.3). When I select 'Network Map' in the app, it shows the router and t...
Christian_R
Feb 14, 2020NETGEAR Employee Retired
Hello Orbi App users,
Please see the links below for the latest app Orbi app versions for iOS and Android. Please let me know if your issue persists.
iOS: https://apps.apple.com/us/app/netgear-orbi/id1182184397
Android: https://play.google.com/store/apps/details?id=com.dragonflow.android.orbi&hl=en
Thanks,
Christian
TimSpu
Feb 14, 2020Aspirant
Yes, only wired devices as shown. Filter does not select any other than wired.
- Christian_RFeb 14, 2020NETGEAR Employee Retired
Hi TimSpu,
Would you mind telling me on what tile you're tapping on to view your devices and their type of connection? I setup an Orbi myself and I'm using the Orbi app via iPhone. Here are my results:
1. When I tap on the device manager tile, my connected devices are displayed properly.
2. When I tap on the network map tile and tap on my RBR50, my connected devices are displayed properly.
As for your iPhone being used to access the Orbi app; are you able to see it connected whether it be on the device manager or network map tile?
Thanks,
Christian
- TimSpuFeb 14, 2020AspirantOf course:
1. When I tap on the device manager tile, my connected devices are only wired devices
2. When I tap on the network map tile and tap on my RBR50, my connected devices are displayed not at all.
As for your iPhone being used to access the Orbi app; are you able to see it connected whether it be on the device manager or network map tile? No- Christian_RFeb 14, 2020NETGEAR Employee Retired