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Forum Discussion
Orbi iOS App not working after router upgrade to 2.5.1.8
This problem is making me desperate...... I have a iPhone X, the latest IOS Orbi app (2.4.12.5) and the latest IOS version (13.3). When I select 'Network Map' in the app, it shows the router and t...
Support had me factory reset the router RBR50 and reconnect the satellites. All connected fine and I proceeded to put everything back the way it was. Things have been working well and the issue has yet to resurface. For what it's worth I was told it could have been a problem with the data cached in the router. I had renamed all my 50+ devices so maybe that some how contributed to the issue. Just to be safe I now only use alpha characters for the names.
I hope that helps.
Eric
I hope that helps.
Eric
This is interesting Eric! I just upgraded all to Wifi6 - RBR 850 / RBS 850 and still can’t see devices in the iOS App / Network Overview. But now the DeviceManager shows them at least. I would therefore see the route course in the App itself especially as the Browser frontend works fine. Best j
I am having the exact same problem! Everything connects fine, but I have LOST all of my devices from device manager including hardwired. All connected devices no longer populate in my device manager app. I changed my log in ID and tried, still same
This new version .doesn't work
- Unfortunately need to say, that non of the resent App Changes for iOS solved the problem. I really wonder why Netgear doesn’t care to deliver such a wacky app with such a (really great) expensive hardware. The problem is 12 month old and spans over generations of hardware. Really strange. If the Router would be not so great I would have turned them down.