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Forum Discussion

Jpetrarca4's avatar
Jpetrarca4
Aspirant
Sep 21, 2021

Orbi iOS app hard wired satellite issue

Hi, latest Orbi iOS app on ios15. Latest Orbi rbk50 firmware. I have one satellite and it’s hardwired to router in router mode with a Verizon Ont. I rebooted my system and noticed the app shows the co...
Jpetrarca4's avatar
Jpetrarca4
Aspirant
Sep 30, 2021
2.11.6.0 is the app version. If I restart the router it works for a few hours. Then after that it shows the satellite but it’s purple and disconnected in the app. And stays that way. So basically just works for a few hours then goes back to not working
  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Oct 19, 2021

    Hi Jpetrarca4, 

     

    Kindly check for new Orbi App iOS version V2.12.0.22. 

     

    Regards,
    Blanca
    Community Team

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 20, 2021

    Any progress on this? 

    Jpetrarca4 wrote:
    2.11.6.0 is the app version. If I restart the router it works for a few hours. Then after that it shows the satellite but it’s purple and disconnected in the app. And stays that way. So basically just works for a few hours then goes back to not working