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Re: Orbi iOS app update 2.6.70 - can’t even login
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2020-11-01
11:39 AM
2020-11-01
11:39 AM
Orbi iOS app update 2.6.70 - can’t even login
Today, November 1, iOS prompted me that there is a new update to the Orbi app, which I downloaded and installed. However, the very first screen is for me to either login or set up a new account. Clicking on either one of those does absolutely nothing, and I can’t progress past this first screen. You just click on the “sign in“, the app flickers for a second and then returns to that screen. Just to see if the “create new account” option worked, I tried that and got the same result. So the app is unusable now.
I rebooted my phone but that made no difference.
Anyone else having a similar issue?
New app version is 2.6.70.
I rebooted my phone but that made no difference.
Anyone else having a similar issue?
New app version is 2.6.70.
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2020-11-01
11:53 AM
2020-11-01
11:53 AM
Re: Orbi iOS app update 2.6.70 - can’t even login
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
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2020-11-05
03:05 PM
2020-11-05
03:05 PM
Re: Orbi iOS app update 2.6.70 - can’t even login
Hello mkstewartsq,
If your still experiencing issues with your Orbi app connecting to your router. May you send me a private message with the following info.
Orbi Model:
Orbi Firmware Version:
Serial Number:
Orbi App Version: (please also specify if you're on iOS or Android)
iOS Software Version: (if applicable)
And please let me know if you have the Nighthawk app installed on the same mobile device and if deleting the Nighthawk app helps.
Thank you,
Christian
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