Orbi router 750 cannot access the apps

[Joanmpdg]

I have registered to net gear and my email was already recognized but when I tried logging in into the iPhone apps the user name was admin and I cannot change and the password was not matching when I sign in

[FURRYe38]

Can you select Log out on the Orbi app? 

Do you have any of these features enabled on the iOS device? 

https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/222...

Might disable one of these features.

Might need to factory reset the RBR and setup from scratch with a wired PC and web browser. Once fully setup, Try to log in to the RBR using the Orbi app.