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Forum Discussion
Orbi satellite STILL showing connected on orbilogin but not in app in AP mode
I have the same issue as the following threads from 1-2 years ago: https://community.netgear.com/t5/Orbi-App/Orbi-satellite-showing-connected-on-orbilogin-but-not-in-app/td-p/1772865 https://co...
Regardless of which mode the Orbi is in (router vs. AP) my understanding is that the Orbi expects to find satellites connected either over the WiFi backhaul or one of the Orbi LAN ports, not the WAN port. Since it appears that you have two etherent cables running from the router location to the switch, I would try patching the second cable to the cable that is running to the satellite. i.e. not having that link go through the switch. Use a female to female ethernet connector such as this one:
Yes I think you are right. I connected the orbi router from LAN port to a switch and the sateliite to the same switch and now everything is working as expected.
I understand in router mode, but in AP mode WAN/LAN shouldn't matter. Connecting the upstream modem (or intermediary router) to the WAN port in this case makes the orbi router part of the local network, so connecting a satellite to the same network should work 100%. I really hope Netgear addresses this. In my case I only had a single ethernet cable running to the location of the orbi router, so I couldn't connect both a WAN cable and a satellite to it directly. So I ended up moving the router to the basement and having it all connect in daisy chain fashion with wire to the first satellite and then wireless to the second satellite. My preference, however, is to have the router in the middle of the house and have a star topology, and that seems to be the Orbi best practice concensus from what I've read in this forum.
A star configuration "makes sense" because there is store and forward activity (although to be honest that might be more of a theoretical issue than a practical consideration.)
There was a post some months ago about a person who used a pair of switches that could create VLAN's to do something similar. As I recall, his wiring hub was in the location where the internet modem was and he wanted to put the Orbi router in his "office" and had only a single ethernet cable to carry the WAN traffic and LAN traffic. His solution is in this post:
https://community.netgear.com/t5/Orbi/Disabling-automatic-subnet-reconfig/m-p/2031354#M110164
Note that these are not the typical dumb gigabit switches that are inexpensive.