Push Notification verification method not working - E-mail inaccesible

[NewRouterWhoDis]

When I attempt to log into the Orbi app it says it doesn't recognize the device. The push notification to the device doesn't work and the alternative e-mail verification method points to an e-mail that is no longer accessible. How do I change the e-mail address? When I log into netgear.com and go to manage profile, it shows my current e-mail but the app still points to the old e-mail address.

[Christian_R]

Hi NewRouterWhoDis, 

May you send me a private message with both your email addresses for us to check. 

Thanks,

Christian 

[iodionio]

I am having exactly the same problem. Can you help!