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RB20 - network map issue
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2022-07-09
04:55 PM
2022-07-09
04:55 PM
RB20 - network map issue
Hi all having an issue with the Orbi app where the Internet and router turn red but I still have Internet connection. And my devices are not switching to the nearest satalite.
Its configured to AP mode as I am with Sky fibre
Any ideas? I've tried reboot and on and off again
Its configured to AP mode as I am with Sky fibre
Any ideas? I've tried reboot and on and off again
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2022-07-09
05:00 PM
2022-07-09
05:00 PM
Re: RB20 - network map issue
Then changes to green and back to red however wifi speed remains at 74mbps
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2022-07-11
03:03 AM
2022-07-11
03:03 AM
Re: RB20 - network map issue
Im having the same experience so would love to know what it means
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2022-07-11
01:29 PM
2022-07-11
01:29 PM
Re: RB20 - network map issue
Hello @Tyl3r99 and @BigBadPoperDom,
Welcome to the NETGEAR Community!
I understand that you are having issues with Wi-Fi speeds and satellite compatibility within your network.
Please do the following
- Reset your RBK20 system.
- Ensure your Router and satellites are on the latest firmware.
For the latest downloads for your system please navigate to the link below:
https://www.netgear.com/support/product/RBK20.aspx#download
For more information on how to manually update your RBK20 system please navigate to the link below:
https://kb.netgear.com/000058278/How-do-I-update-the-firmware-of-my-Orbi-WiFi-System
Best,
Kevin
Community Team
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