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Forum Discussion
RB50 "No Connected Device Found"??
I recently updated the firmware of my Orbi RB50 system. Now, in the Orbi App, when I go to the Network Map and click on the RB50 or one of the satellites to see which of my devices are connected to w...
I have tried on a second occasion to upgrade both router and satellite to v2.5.1.8 firmware but still getting 'No Devices Found' on latest IOS ORBI App.
This time I did a Full Factory Reset and Setup as new but still no good.
I have reverted both devices back to firmware v2.3.5.34 again and all devices are detected in IOS App again and all is good.
So Still waiting for a fix from Netgear. Had this problem for months now!
Thanks for posting. I am having the EXACT same problem. Though I am able to access the device list via the browser login. Very inconvenient and annoying vs the app. I have been a huge Orbi promoter to this point. Hoping the Netgear team will commit to fixing this bug quickly!
I am seeing missing satellites about every 10 days with current app and 16 firmware. Satellites are all there in WebUI. Orbi Reboot is the only fix. I can check data going to the app via SOAP and satellites are not in the data the app gets. What other debug information can I provide? Really annoying problem.
