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Forum Discussion
RB50 "No Connected Device Found"??
I recently updated the firmware of my Orbi RB50 system. Now, in the Orbi App, when I go to the Network Map and click on the RB50 or one of the satellites to see which of my devices are connected to w...
No luck here,
Using 2.5.1.8 plus latest app and no device
This is a mess
Using 2.5.1.8 plus latest app and no device
This is a mess
Download the firmware v2.5.1.16 for both router and satellite from https://www.netgear.com/support/product/orbi.aspx#download and update on each device via orbilogin.com
- Well, this would mean downgrade .... I guess it’s strange to fix a problem and put it back ???
My friend got 2.5.1.8 and no problem :-( - v2.5.1.16 Is the latest firmware. Try it.
- Perfect you just saved me !
But I can’t understand .... how can Netgear sell expensive devices, Block support as you need to go trough warranty support And assume the fact their software is
A mess
Why do people have to go trough forums ?? They could just fix this !?
Also why is it possible to block a device via app and impossible to unblock it if it is not connected ?
Same for usb support ..... was able to put a HD with music for steaming on Sonos with old and unexpansive lynksis.... and here no option. 😕
Once again thank you and please at Netgear provide support and correct firmwares !!! Same problem. Devices show when I log in through the laptop but not on the app.
The app did show devices once after I rebooted the router
- This is stupid but you have to download 2.5.1.16 via support web page (not auto update)
This will fix the problem Sundreamer wrote:
This is stupid but you have to download 2.5.1.16 via support web page (not auto update)
This will fix the problemThanks,
that fixed it. The router is V2.5.1.16 but the sats are still V2.5.1.8. Is that a problem?
I restarted one of the sats hoping it would load the new firmware but it did not
Sundreamer wrote:
This is stupid but you have to download 2.5.1.16 via support web page (not auto update)
This will fix the problem- Download the latest firmware for the satellite as well, which is a different zip file and install that on the satellite.
- Yes... logic ! But netgear support for orbi is a disaster ! Got 2 satellites so this very expensive set should get perfect features and support and we are far away
- Unfortunately the firmware for the CBR 40 is still at 2.3.5.12. Hopefully a firmware update will be available for this model soon. Until then does anyone know of a way to manage individual devices?