- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: RBK854 loses local connection to Orbi App
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
RBK854 loses local connection to Orbi App
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK854 loses local connection to Orbi App
Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK854 loses local connection to Orbi App
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try a different device with Orbi app installed on it.
Factory reset and set up from scratch using a web browser and PC. Be sure to walk thru the setup wizard and complete that. You don't have to reset the RBS or re-add it. I would turn OFF the RBS before you reset the RBR. Use same SSID name and password for the wifi. Once you get it setup again, just turn ON the RBS and it will re-connect. Remove Orbi app from the device then re-install it.
Hopefully this should clear the Orbi app and should get past this setup that it wants to do.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK854 loses local connection to Orbi App
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK854 loses local connection to Orbi App
@Blem wrote:
I’ve had this system for about 2 months and it works great. But lately I have had times when I would try to connect locally to the system on the Orbi app and it won’t connect. I’ve restarted my phone and still won’t work. One time, I did a new system set up check and it worked for a week and just now I unplugged router and it worked again. Does anyone know why this happening?
Hi, Its happened with me too, but i don't know what was the best appropriate solution for it?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK854 loses local connection to Orbi App
Might try a full on factory reset of the RBR and setup from scratch with a wired PC and web browser. Then connect Orbi app. Be sure to write down important information when walking thru the setup wizard.
What FW version are you using?
@devidmiller wrote:
Hi, Its happened with me too, but i don't know what was the best appropriate solution for it?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK854 loses local connection to Orbi App
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK854 loses local connection to Orbi App
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more