NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TOB2
Apr 15, 2023Tutor
RBR50v2 delete old trusted device and add new
I've been researching for the past 4 hours and cannot find out how to update my old trusted device (iPhone) to my new one (new iPhone). I've deleted the Orbi app and reinstalled it and that didn'...
- Apr 15, 2023
RESOLVED!
I turned off Anywhere access, added the Orbi app to my iPad.
It took me through the steps to login to the app which included adding the iPad as a trusted device. I was then able to delete my old iPhone as a trusted device.
I deleted the Orbi app from my new phone and downloaded it again. Again, It took me through the steps to login to the app and add the new phone as a trusted device. I was then able to switch primary to the new phone.
Wow - 4 hours to figure this out!
TOB2
Apr 15, 2023Tutor
RESOLVED!
I turned off Anywhere access, added the Orbi app to my iPad.
It took me through the steps to login to the app which included adding the iPad as a trusted device. I was then able to delete my old iPhone as a trusted device.
I deleted the Orbi app from my new phone and downloaded it again. Again, It took me through the steps to login to the app and add the new phone as a trusted device. I was then able to switch primary to the new phone.
Wow - 4 hours to figure this out!