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StevieDo's avatar
StevieDo
Guide
Feb 19, 2023
Solved

RBR750 orbi Android App no Network Map

 I upgraded my Galaxy S22 to Android 13 One UI Version 5.1. Now the orbi app does not display the Network Map.
  • StevieDo's avatar
    StevieDo
    Apr 21, 2023

    Version 2.25.1.2851 has fixed the issue.

StevieDo's avatar
StevieDo
Guide
Feb 25, 2023

By the way, I have discovered that if you leave the Network Map page open, eventually after a few minutes, the Map appears.

TeddyMix's avatar
TeddyMix
Initiate
Feb 27, 2023

Hello,

 

Same problem here, since a few days, with my RBK352 system and the Orbi Android application (Google Pixel 7 Pro / Android 13).

Now, without any reason, the network map becomes empty like the screenshot above. I have to quit and re-click the button several times to display it.

I tried all actions: clear the data from the app, delete and reinstall the app, restart the Orbi router/satellite. The problem is still there.

 

App version: 2.23.0.2673
Firmware version: v4.4.1.29_3.10.80

 

  • StevieDo's avatar
    StevieDo
    Guide
    Feb 27, 2023

    Thanks for confirming the issue. Today's update to Orbi App version 2.24.0.2733 does not fix the problem.

    • StevieDo's avatar
      StevieDo
      Guide
      Apr 21, 2023

      Version 2.25.1.2851 has fixed the issue.

      • TeddyMix's avatar
        TeddyMix
        Initiate
        Apr 21, 2023

        Hello,

         

        I confirm that the last update fixes this problem. Thanks to the developers!