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Forum Discussion

Sjonescpa's avatar
Sjonescpa
Follower
Dec 16, 2020

RBR750 speedtest on app not working

I purchased the Orbi router with great expectations and the app showed the internet speed for a few weeks and then started saying it could not connect to the router. I talked with the customer support...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Dec 22, 2020

Hello Sjonescpa, 

 

May you provide us with the following info for us to better assist. 

 

Router Firmware Version:

Orbi App Version: (please specify if it's iOS or Android) 

 

Thanks,

Christian