This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
I cannot understand why it’s so hard to read these posts. You should NOT be publishing your S/N publicly. You are asking for trouble and potential hack!
@ChristineT Good news - the patch you pushed last night must have worked. I can access Orbi settings via webpage and via iOS app now. Speed is unaffected. Orbi reports firmware version V4.6.8.2_2.1.9.
I am going to watch tonight to see if it is still doing random reboots - they were happening at the same time every day (like 830 pm local time).
If the problem persists when I get my access back, maybe we should open a new thread. Otherwise it doesn't matter as I still can't add any new devices without access to the router. Because, you know, "192.168.0.1 refused to connect". I was referring to the "before times". Rebooting for the past 11 days hasn't helped. Should I factory-reset and buy a different brand next time?
Essentially, the core speed and function of these routers has been great. But the issues that come when you actually have to access them have been a let-down: no manual way to install firmware, rebooting to enable whitelisted devices, and an agonizingly slow web front-end.
@David1960 - I gave my serial on the 15th. I still can't access my router. I only use the web interface (don't know if that makes any difference). Maybe it's different with the phone app. I never used the phone app because I didn't want to create a special account so Netgear could backdoor my router, and assumed if I didn't use it, they wouldn't have access. I'm sure it was in the fine print, but obviously I was wrong.
Without providing any info to Christine or rebooting I was finally able to connect via. Perhaps they are confident enough in their fix to push it out to everyone! Thank you.
@Mhall wrote: Without providing any info to Christine or rebooting I was finally able to connect via. Perhaps they are confident enough in their fix to push it out to everyone! Thank you.
@ChristineT I sent my SN on 5/17 and STILL have not received the patch, even though tons of people who submitted it since me have. I did receive a link to a patch supposedly to help my connectivity issues but it was for the wrong system (750 not 850) and I'm not going to trust a firmware patch that's either for the wrong system or mislabeled and for the right one, from a company that just bricked access to all their users' systems. I'm fuming. The "status" page is pathetic. How is it possible that this is the response to customers who have spent over $1000 on their home systems??
