Orbi WiFi 7 RBE973
Reply

RBS50 and RBW30 show offline in iPhone app

jimslade
Aspirant

RBS50 and RBW30 show offline in iPhone app

Having poor connectivity today so looked at the Orbi app... both satellites showed disconnected. So I unplugged and went through synchronized procedure; got the blue light. However they still show disconnected in the app, but show connected on the web interface. I’m ignoring the app for now but it’d be nice to have app agree with web.
Model: RBS50Y|High Performance AC3000 Outdoor WiFi Mesh Extender and Add-on Satellite, RBW30|Orbi AC2200 Tri-band WiFi Add-on Satellite
Message 1 of 2
FURRYe38
Guru

Re: RBS50 and RBW30 show offline in iPhone app

This is a Orbi App issue. I would post about this in the Orbi app forum here:

https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

 

If you have reset the RBR and RBS and setup from scratch, uninstalled the orbi app then re-installed the app and walked thru a new setup routine in the app, this may help. 

 

 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 855 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series