Orbi WiFi 7 RBE973
Reply

RBk50 - App not working

Bummedout
Follower

RBk50 - App not working

I just updated my iPad to IOS17.1.  Now the app will not let me log in.  I deleted the app and reloaded.  Everything seems to go fine with set up at first.  I am able to get past the initial login but when I choose “go to dash board” it takes me back to a log-in page where it shows the default user name (‘admin’) and it will not allow me to delete that and put in the correct user name.

Message 1 of 2
CrimpOn
Guru

Re: RBk50 - App not working

The Orbi 'app' requires two login credentials:

  1. First the credentials for my.netgear.com, which are composed of
    1. An email address
    2. A complicated password.
  2. The Orbi web administration credentials, which consist of:
    1. User name "admin", which cannot be changed and
    2. A complicated password

Perhaps the app has accepted the Netgear credentials and is now asking for the Orbi web interface login???

 

(just a thought.  I have only Android products.  It could be that the Apple version is defective?)

 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 485 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series