Orbi WiFi 7 RBE973

Router showing also as satellite


Router showing also as satellite

On my network map it shows an unknown satellite. I inspected the details and it has the same serial number as my router. What is going on here. I am inquiring because I keep getting kicked off the internet, so I suspect the router is getting confused. Thank you in advance for the help!
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4

Re: Router showing also as satellite

Have you tried powering off all of the Orbis and then restarting them?

(Not Factory Reset, just power back on again.)

I love my Orbi.
Message 2 of 4

Re: Router showing also as satellite

Hey thanks for responding. Yes, I tried that. I actually went the whole 9 yards and completely started over from scratch, reset everything and it’s still there. The only good thing is it’s not losing internet connection anymore.

I think this all started because I was adding a new satellite and for some reason the new satellite took the place of the router in the configuration and turned the router into an unknown satellite. Once I recognized that, I went ahead with the reset.
Message 3 of 4

Re: Router showing also as satellite

Try removing the Orbi app then reinstall it.



My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RBKE963 and RBE973 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,

Message 4 of 4
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Orbi WiFi 7