Orbi WiFi 7 RBE973
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Satellite shows “disconnected” purple, but works and shows all devices.

Orcasite
Aspirant

Satellite shows “disconnected” purple, but works and shows all devices.

Some of my devices show in the Orbi app as being connected to the satellite and other devices as being connected to the main unit. However the network map  in the app shows the satellite off-line and a purple Dot instead of green.  What is going on, can anyone help?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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Christian_R
NETGEAR Employee Retired

Re: Satellite shows “disconnected” purple, but works and shows all devices.

Hello Orcasite, 

 

May you reinstall the Orbi app to see if that helps. 

 

Christian 

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