Forum Discussion

Apprentice

Dec 28, 2020

Solved

Satellites no longer showing on Network Map within iOS Orbi app

I just updated RBR50 and 2 RBS50's to FW 2.7.2.102 from 2.7.1.60. I have an additional RBS20 on FW 2.6.1.38. One RBS50 and RBS20 are on ethernet backhaul. One RBS50 is wireless backhaul. With...

DeanB1452
Dec 29, 2020
Ultimately did a factory reset on the router and the satellites are now showing up in app. I saved a copy of current settings before I did a factory reset, but was unable to restore from backup so back to the drawing board to reserve IP addresses.

Candicetornquis

Aspirant

Aug 05, 2022

I am having the same issue and I’ve done everything

FURRYe38
Guru - Experienced User
Aug 08, 2022
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message

https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/td-p/2223085/jump-to/first-unread-message

OR https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message

Candicetornquis wrote:
I am having the same issue and I’ve done everything