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Forum Discussion
Bones53
Aug 08, 2022Tutor
Satellites not showing in apple app
I just noticed this issue today. I have an rbr50 with 5 rbs50 satellites all hard wired. I previously had 3 satellites for years and all was going fine. I decided to add two more at the far ends o...
- Aug 08, 2022
I solved my own problem it seems. I think the firmware was corrupted. I ended up factory resetting the router only and everything works fine now. The apple app maps the satellites and shows they exist now like they did before.
Question...is there a way to save the settings I have for the satellites? I had to rename each one since they defaulted to the satellite 1-5? I had to go to each one..turn it off and see which showed disconnected and then I renamed it. It took time but was easy enough. But is there an easier way??
Bones53
Aug 08, 2022Tutor
I solved my own problem it seems. I think the firmware was corrupted. I ended up factory resetting the router only and everything works fine now. The apple app maps the satellites and shows they exist now like they did before.
Question...is there a way to save the settings I have for the satellites? I had to rename each one since they defaulted to the satellite 1-5? I had to go to each one..turn it off and see which showed disconnected and then I renamed it. It took time but was easy enough. But is there an easier way??
- FURRYe38Aug 08, 2022Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡 - michaelkenwardAug 09, 2022Guru - Experienced User
Bones53 wrote:
Question...is there a way to save the settings I have for the satellites? I had to rename each one since they defaulted to the satellite 1-5? I had to go to each one..turn it off and see which showed disconnected and then I renamed it. It took time but was easy enough. But is there an easier way??
Saving the settings for the RBR50 router should handle that. It manages things that connect to it.
Bones53 wrote:
I think the firmware was corrupted. I ended up factory resetting the router only and everything works fine now. The apple app maps the satellites and shows they exist now like they did before.
More likely to be corrupt settings than broken firmware. A reset won't mend firmware, but it will wipe corrupt settings.