NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Satellites not showing up in the network map on Orbi app
My network shows up in the Orbi app, but when you click the network map, It doesn't show the connected satellites.
Thank you a lot for trying to help. I am clueless too. Yet it seems I am not alone.
> Connect to RBR20 WiFi SSID: Orbi app shows RBR20 and satellites (and devices, etc.)
Yeah
> Connect to RBR40 WiFi SSID: Orbi app shows RBR40 router, but no satellites (what about devices?)
It's bascially blank in Network Map. But the devices showed up in "Device Manager".
Try this, factory reset one of your satellites. Then go into the Orby app and add a new satellite. It might recognize it as the same one you deleted, and that’s fine. When it’s up and running check the network map . It work for me! The other part of the puzzle that worked I went into the admin on my desktop and deleted one of the satellites and it showed up after the installation and everything was on my net work App.