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Forum Discussion

davidartiss's avatar
davidartiss
Star
Jan 23, 2023

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I just got a prompt on the app to update my system (RBK753) to firmware 4.6.14.3, which I did successfully.   However, now, when I head into the app and try to either go into Network Map or Device ...
SM915's avatar
SM915
Guide
Apr 09, 2023
Did you resolve this problem? If so, how? It just cropped up for me today on Android. Have not been able to check the web interface yet, but a simple reboot didn't help.
ajay__'s avatar
ajay__
Initiate
Apr 09, 2023
Same for me as of today on the iOS app. Seems like the firmware update may have caused this. Causing me big headaches trying to manage access to family devices. Not impressed.
  • lostdoc's avatar
    lostdoc
    Guide
    Apr 09, 2023
    Half tempted to roll back the firmware but that’s an utter headache. I am hoping more people post here, report bugs and submit help requests
    • codys's avatar
      codys
      Guide
      Apr 10, 2023
      Happened to me today as well, glad I’m not the only one, so frustrated at the bugs in this system