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OldBoiNZ's avatar
OldBoiNZ
Follower
Nov 08, 2020

Unable To Remove Safe Search

Hi there Team

 

Have an issue. I was retting up filters for 3 devices attached to my Internet and now I am unable to turn of safe search on Chrome and Torch Browsers. Could someone please help me with this as I am so lost. BTW Love my gear thought.

I have done the following:

1. Check Safe Search (Off) on Circle 1st Gen app via my mobile

2. Check Safe Browsing (Off) on both browsers

 

So ......any guidence with this would be great. I have purchased this product in October 2020 so still new to this and my product is still new.

 

Thank You 

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Nov 18, 2020

    Hello OldBoiNZ,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian