Orbi WiFi 7 RBE973
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Re: Unable to connect to RBRE960 through App

UnCapitano
Apprentice

Unable to connect to RBRE960 through App

My wifi went down overnight for some unknown reason and I have lost the ability to connect to my router through the Orbi app, even though I am connected to wifi through the router.

I really don’t want to re-register the whole system as this has happened multiple times now.
Message 1 of 6
plemans
Guru

Re: Unable to connect to RBRE960 through App

are you able to access it through a web browser? 

Message 2 of 6
UnCapitano
Apprentice

Re: Unable to connect to RBRE960 through App

I actually am.  Thanks.  However, that doesn't fix the app issue :-(.

 

 

Message 3 of 6
FURRYe38
Guru

Re: Unable to connect to RBRE960 through App

If you happen to be a Apple user, Try this?

https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/m-p/2227382/highl...

I couldn't access my 9 series either until I enabled Local Network on my iPhone.

Message 4 of 6
UnCapitano
Apprentice

Re: Unable to connect to RBRE960 through App

That was already enabled.
Message 5 of 6
FURRYe38
Guru

Re: Unable to connect to RBRE960 through App

And is the other Apple features disabled as well? 

Does walking thru a New Setup on the app do anything? 

Message 6 of 6
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