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Forum Discussion
Solved
Unable to delete devices, Orbi RBR50
Its been about 2 years at least and I can't delete a device. I've looked and looked for a way to delete this and can't find a thing, which is why I'm here. Either I'm just blind as a bat or Netge...
It's just my opinion, but I think what you want cannot be done. This device knows the WiFi password. My guess is that the WiFi handshake takes place at such a low level in the networking stack that the connection cannot be prevented. All the router an do is note, "If a Blocked device connects, I'm not going to pass any data to/from it."
Its a Samsung device. I did have a Bluray player crap out on me but its been turned off and for a very long time. I live in an apartment and I did set up my guest network so a neighbor could use for a few months.
I guess I'll just reset it back to factory and set up everything again. This is very frustrating. I'm retired from over 20 years in IT and not being able to remove a device from my personal network is mind boggling. I'm so glad AD, DHCP and DNS we're never set up like this.
I do appreciate you time/help. Thank you again.
Might be less work to ask the neighbor to use his own WiFi? Or, change only the Guest WiFi password?
(The mysterious device does show as connected to the Guest WiFi, correct?)
wait... wait.... if this device has been Blocked, then it should not have internet access. If it is a Samsung phone or tablet, surely the person using it would notice that it doesn't work???
I haven't done anything yet. I'm praying there is something I'm missing so I don't have to reconnect everything. I have gone over the web page looking for any kind of remove or delete option. I have looked in basic and advanced for anything. I do really hope I'm just missing it somewhere.
It's just my opinion, but I think what you want cannot be done. This device knows the WiFi password. My guess is that the WiFi handshake takes place at such a low level in the networking stack that the connection cannot be prevented. All the router an do is note, "If a Blocked device connects, I'm not going to pass any data to/from it."
I disabled the guest account around 2-3 years ago. We had a disagreement so I ended up disabling the account. Still kind of blows my mind that I just can't remove this device on my end.
This person has since tried to connect to other networks in the building so I have no clue if they have connected to another network, well I guess if they did it wouldn't or shouldn't show up on my list.
