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Forum Discussion
amweiss
Jul 15, 2022Tutor
Web Connection Ok, but App says Can't Connect and Offline
I have an RBR 850, bought one year ago, and was working fine until last week. What is strange is that the orbi mobile app says it can't connect and it's offline but the web interfaces say all is goo...
amweiss
Jul 18, 2022Tutor
yes, it happens whether the orbi is running or not...since my wife has an iphone that doesn't have the orbi app on it and it will connection for several minutes at a time.
amweiss
Jul 18, 2022Tutor
right...it never happens on any other wireless network other than the Orbi - also, this didn't happen during the first year of owning the ORBI, just started happening a few weeks ago.
- CrimpOnJul 19, 2022Guru - Experienced User
amweiss wrote:
right...it never happens on any other wireless network other than the Orbi - also, this didn't happen during the first year of owning the ORBI, just started happening a few weeks ago.
Does the iPhone keep a record of when iOS was updated? Would be quite a coincidence if things went all to hell at that time.
(my Samsung [Android] tablet was updated on July 8, 2022 at 8:39am)