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Re: can't access orbi app
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2019-05-30
11:09 AM
2019-05-30
11:09 AM
can't access orbi app
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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2019-05-30
12:04 PM
2019-05-30
12:04 PM
Re: can't access orbi app
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Thank you.
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2019-06-02
01:08 PM
2019-06-02
01:08 PM
Re: can't access orbi app
Hi @tom82t
Welcome to NETGEAR Community!
What is the error message when you access the Orbi app?
Can you access the router settings page via browser?
I suggest to do the following steps:
1. Go to Settings -> APPS then select Orbi APP
2. Select clear cache then clear data
3. Uninstall the APP
4. Reinstall the APP then try again.
Regards,
Blanca
Community Team
Message 3 of 3
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