Orbi WiFi 7 RBE973
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cannot login to IOS app with valid user id/password

btspower22
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cannot login to IOS app with valid user id/password

I can log into my Orbi account on my laptop, but IOS app on my iphone says email and user name are incorrect.  I am unable to complete set up.  I have been able to access app in the past.  Appreciate any help.  Thanks.

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
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Christian_R
NETGEAR Employee Retired

Re: cannot login to IOS app with valid user id/password

Hi btspower22, 

 

Please reinstall the Orbi app and reboot your router. 

 

Christian 

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