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cannot login to IOS app with valid user id/password
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2020-08-09
09:40 AM
2020-08-09
09:40 AM
cannot login to IOS app with valid user id/password
I can log into my Orbi account on my laptop, but IOS app on my iphone says email and user name are incorrect. I am unable to complete set up. I have been able to access app in the past. Appreciate any help. Thanks.
Model: RBR20|Orbi AC2200 Tri-band WiFi Router
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2020-08-13
02:24 PM
2020-08-13
02:24 PM
Re: cannot login to IOS app with valid user id/password
Hi btspower22,
Please reinstall the Orbi app and reboot your router.
Christian
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