Orbi WiFi 7 RBE973
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orbi app

crossano
Follower

orbi app

I am unable to login to orbi app from my Android phone- When I try to Sign into existing account I get the message "time to answer your request has expired"

can anybody help me?

Message 1 of 4
Christian_R
NETGEAR Employee Retired

Re: orbi app

Hello crossano,

 

May you reinstall the Orbi app and let us know if your issue persists.

 

Christian 

Message 2 of 4
velageo
Aspirant

Re: orbi app

i am having the same issue. yesterday when i set it up all lovely. late last night and today. I cant access the router, it wont login from my app, its slow onthe website.

 

i just bought and installed yesterday - AX4200 system (router RBR750)

 

***I keep getting Issues connecting to "ORBI" go to settings>wifi and join your orbis wifi network

 

but i am already in my wifi network. I am sctually logged inand able to use my internet. I just cant get on the app. Ive uninstalled it and reinstalled it.

Message 3 of 4
Christian_R
NETGEAR Employee Retired

Re: orbi app

Hi velageo,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian 

Message 4 of 4
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