orbi apps cannot find Nethear armor ICON

[KENWING]

Hello, my orbi Apps does not have A security icon, replay my email kenwing90@hotmail.com

[Christian_R · Accepted solution]

HI KENWING,

May you provide me with your email address and router serial number along with the router firmware version. Please send me the info in a private message.

Thanks,

Christian 

[michaelkenward]

Armor has its own bolt hole:

NETGEAR Armor - NETGEAR Communities

You also like to try there.

[Christian_R]

Hello KENWING,

May you reinstall the Orbi app and power cycle your router.

Christian 

[KENWING]

yup,arleady to do..The problem is still the same

[Christian_R · Accepted solution]

HI KENWING,

May you provide me with your email address and router serial number along with the router firmware version. Please send me the info in a private message.

Thanks,

Christian