Cannot update latest firmware 2.7.2.102 SRR60 and SRS60

[Stables]

Cannot do a manual update or automatic update from 2.7.0.122 to latest firmware 

2.7.2.102 Auto update says "no new firmware update available" Manual update says firmware file is incorrect version....weird....

[plemans]

When you're manually updating, are you making sure the router is getting the router version and the satellite the satellite version? I know it sounds stupid but I've seen people trying to install the satellite firmware to the router. (also, make sure to update the satellite first). 

[Stables]

Yeah....updated manually before on previous versions so doing everything right but no result. any other suggestions?

[plemans]

You extracted the file prior to trying to upload it? (i know it sounds stupid but have to ask)